Twilight Hearts Necklace

The Twilight Hearts Necklace exemplifies refined craftsmanship with its sophisticated double-layer design, seamlessly merging delicate and bold elements for a versatile accessory. The first layer features a subtle crystal charm that gracefully captures and reflects light, adding a touch of understated sparkle to any outfit. The second layer presents a prominent heart pendant, elegantly finished in shimmering 18K gold, embodying both strength and timeless beauty. This carefully balanced combination offers a unique aesthetic that enhances everyday wear and elevates formal ensembles alike. Designed with meticulous attention to detail, the Twilight Hearts Necklace is a lasting statement piece that complements diverse personal styles with elegance and poise.

• Commitment: baisel ensures reliable and careful delivery of jewelry, combos, hampers, and perfumes ordered on baisel.co.in.
• Order Processing: Stock levels are updated regularly; if an item is unavailable, customers can wait for restock, choose another item, or get store credit.
  
• Dispatch & Tracking: Once shipped, customers receive an email with a tracking number to follow the delivery status.
  
• Shipping Schedule: Orders are shipped Monday to Friday during business hours. No dispatches occur on weekends or national holidays.
  
• Delivery Attempts: Couriers make two delivery attempts; failed deliveries are returned, and re-shipping charges apply.
  
• Customer Responsibility: Customers must provide accurate address and contact details; baisel is not liable for errors caused by incorrect information.
  
• Courier Delays: baisel is not responsible for delays once the order is handed to the courier but will assist in resolving issues.
  
• Damaged or Lost Packages: Report damaged shipments via email with photos to admin@baisel.co.in for resolution.
  
• International Orders: Customs duties and import taxes are buyer’s responsibility; check local regulations before ordering.
  
• Contact Support: For help or claims, reach out to admin@baisel.co.in or visit www.baisel.co.in.

• Strict Policy: Returns and refunds are limited to ensure quality and protect both customers and the brand.

• Mandatory Unboxing Video: A clear video of the sealed package is required to raise any return or refund request — pre-opened videos are not accepted.
  
• Time Limit: Requests must be emailed to admin@baisel.co.in within 3 days of delivery.
  
• Refund Mode: No cash or bank refunds — all approved cases are compensated only via baisel Gift Cards.
  
• Gift Card Validity: Cards are valid for 30 days, usable only on baisel.co.in, and cannot be extended, exchanged, or redeemed for cash.
  
• Eligible Returns: Only damaged or wrong products are eligible for return or exchange, supported by the unboxing video.
  
• Inspection Requirement: Returned products undergo inspection — if they fail quality checks, they’re returned to the buyer without a gift card.
  
• Non-Returnable Items: Sale items, cosmetic products (solid perfumes), gift wrapping charges, and orders paid with gift cards are non-refundable.
  
• Processing Timeline: Returns reach the warehouse in 7–10 working days, and approved gift cards are issued within 24 hours thereafter.
  
• Agreement Clause: Placing an order confirms that you agree to baisel’s Return & Refund Policy terms.