Ember Heart Necklace

The Ember Heart Necklace is a masterful example of refined craftsmanship in 18K gold, featuring a delicately polished surface that emits a gentle, luminous glow flattering all skin tones. Its sleek, streamlined heart shape has been meticulously designed to symbolize warmth and subtle affection, creating a meaningful and timeless emblem perfect for expressing heartfelt sentiments. Versatile by nature, this necklace gracefully complements both everyday casual outfits and elegant formal wear, lending an effortless air of sophistication to any look. Ideal as a thoughtful gift for commemorating significant moments or as a treasured personal keepsake, the Ember Heart Necklace embodies lasting elegance that remains relevant beyond seasonal trends. Its enduring design ensures it will be a valued part of your jewelry collection for years to come.

• Commitment: baisel ensures reliable and careful delivery of jewelry, combos, hampers, and perfumes ordered on baisel.co.in.
• Order Processing: Stock levels are updated regularly; if an item is unavailable, customers can wait for restock, choose another item, or get store credit.
  
• Dispatch & Tracking: Once shipped, customers receive an email with a tracking number to follow the delivery status.
  
• Shipping Schedule: Orders are shipped Monday to Friday during business hours. No dispatches occur on weekends or national holidays.
  
• Delivery Attempts: Couriers make two delivery attempts; failed deliveries are returned, and re-shipping charges apply.
  
• Customer Responsibility: Customers must provide accurate address and contact details; baisel is not liable for errors caused by incorrect information.
  
• Courier Delays: baisel is not responsible for delays once the order is handed to the courier but will assist in resolving issues.
  
• Damaged or Lost Packages: Report damaged shipments via email with photos to admin@baisel.co.in for resolution.
  
• International Orders: Customs duties and import taxes are buyer’s responsibility; check local regulations before ordering.
  
• Contact Support: For help or claims, reach out to admin@baisel.co.in or visit www.baisel.co.in.

• Strict Policy: Returns and refunds are limited to ensure quality and protect both customers and the brand.

• Mandatory Unboxing Video: A clear video of the sealed package is required to raise any return or refund request — pre-opened videos are not accepted.
  
• Time Limit: Requests must be emailed to admin@baisel.co.in within 3 days of delivery.
  
• Refund Mode: No cash or bank refunds — all approved cases are compensated only via baisel Gift Cards.
  
• Gift Card Validity: Cards are valid for 30 days, usable only on baisel.co.in, and cannot be extended, exchanged, or redeemed for cash.
  
• Eligible Returns: Only damaged or wrong products are eligible for return or exchange, supported by the unboxing video.
  
• Inspection Requirement: Returned products undergo inspection — if they fail quality checks, they’re returned to the buyer without a gift card.
  
• Non-Returnable Items: Sale items, cosmetic products (solid perfumes), gift wrapping charges, and orders paid with gift cards are non-refundable.
  
• Processing Timeline: Returns reach the warehouse in 7–10 working days, and approved gift cards are issued within 24 hours thereafter.
  
• Agreement Clause: Placing an order confirms that you agree to baisel’s Return & Refund Policy terms.